AI Voice

AI Voice: The Future of Business Communication is Here!

Tony led an informal session on AI Voice, explaining its functionality and demonstrating its use in handling inbound calls. He also discussed the process of training AI, its ability to integrate with CRM, and its potential to learn and adapt quickly. The conversation ended with discussions on the system’s language capabilities, its potential to link with a scheduler, and upcoming end-of-year specials for new customers.

 

AI Voice Platform Demonstration Session

Tony led an informal session on AI Voice, part of the lunch and learn series. He explained that their platform uses AI trained specifically for each client’s content, enabling it to operate 24/7 for inbound phone calls. He demonstrated this by making a call to their phone page, with participants unable to hear the AI response. Tony also encouraged participants to ask questions or share their experiences. The session was recorded for future reference and was part of their community’s educational resources.

 

Training AI and Overcoming Technical Issues

Tony discussed the process of training AI, specifically mentioning the need for power users like Norm to participate. He offered to share his screen to demonstrate the internal response to AI training. However, due to technical issues, he was unable to find a volunteer to come on camera. Kyle, who was also on the road, eventually managed to hear Tony after some technical difficulties.

 

AI System for Inbound Calls Demo

Tony demonstrated how to use an AI system to respond to inbound calls. He explained that the AI can handle multiple calls simultaneously and can be trained over time to improve its responses. He also highlighted the system’s ability to integrate with CRM, allowing for tracking of all conversations. Tony encouraged participants to call the provided number to experience the AI’s response firsthand. Kyle shared his positive experience with the AI, noting that it was conversational and not robotic. Tony ended the conversation by inviting further questions and promising to provide more information and support to customers.

 

AI System Functionality and Integration

In the meeting, Norman and Tony discussed the functionality and potential of their AI system. Norman inquired about the system’s ability to link with their CRM and business profile, to which Tony confirmed it could, provided the phone number connected to the account. Tony also mentioned the system’s ability to learn quickly and adapt to new information. Daniel asked about the training time for the AI, to which Tony responded that it was quick and immediate. Norman also asked if the system could speak other languages, to which Tony confirmed it could, but didn’t specify which languages. Lastly, Tony mentioned the possibility of linking the AI system to their scheduler and the upcoming end-of-year specials for new customers.

 

Learn more during our Lunch and Learn series