Conversational AI
Tony discussed the use of AI tools, specifically conversational AI, to accelerate business and improve operations. He explained the process of training the bot on specific content, setting its purpose and goals, and integrating it with various channels. Tony also mentioned the possibility of having multiple bots with different intents and goals, and concluded by stating that the next week’s session would focus on using AI to build workflows for automating processes.
Integrating AI for Business Efficiency
In the meeting, Tony discussed the use of AI tools to accelerate business and improve operations. He focused on conversational AI, which is based on the original Chat GPT system. Tony explained the process of training the bot on specific content, setting its purpose and goals, and integrating it with various channels like text messages, live chat, Google business profile, Facebook, and Instagram. He demonstrated how to train the bot by asking it questions and providing feedback on its responses. Tony also mentioned the possibility of having multiple bots with different intents and goals. He ended the conversation by stating that the next week’s lunch and learn session would focus on using AI to build workflows for automating processes.
