WordPress PRO Support - Softwired Digital

Managed WordPress PRO Support

Boost your digital marketing with high performance hosting and support.

So you just spent thousands on getting your website designed for your business or organization. You’ve signed up for hosting. You should be good to go right?

Wrong. If you’ve had your website built with WordPress you need support!

Your website is your biggest asset for online promoting, internet marketing, customer engagement, and more. Yet most businesses and organizations don’t protect their investment and end up with big problems.

Here are just a few things that can happen:

Getting hacked and penalized by search engines.
Lack of ability to manage content
Users destroying information
Website slow or unresponsive
Website crash

When these things happen owners usually panic and have no resource available for solutions. Fixing problems after they happen can be very expensive and disrupt normal business activities. In some cases, the website may be destroyed beyond repair and no way to restore it.

That’s why it’s critical to make sure you have a support plan.

Don’t wait until your website is damaged to get support!

A Proactive Support Plan for Your Website

The Perfect Combination For Ultimate Protection and Performance

Our Hosting Platform

High Performance Hosting – The cost difference between cheap hosting and high performance is minimal and the best way to improve performance. We host on Google Cloud for the ultimate in performance!

Our Support System

WordPress Updates – The software is continually being updated and your website needs to be upgraded for new versions which offer new features and security.
Plugin Maintenance – Your website will be built with additional features called plugins. These need to be maintained with new versions.
Theme Maintenance – Your website is designed with a theme and over time new versions are released to fix problems and may need upgrades over time.
Proactive Website Scans – We scan your site every day for issues that may have been caused by a software update.
Software bug fixes – Typically when upgrading software newer versions have conflicts that need to be resolved.
Hacker Protection – Even if you keep the software updated there is a potential your website could get hacked. Keep your website secure with best practices.
Backup and Restoration – If something destroys your website even from an administrator user you need to have a plan to restore from a regular backup.
WordPress Training – The system is extremely powerful and offers many amazing things as long as users are trained properly.
Amazing Support – Our support team is dedicated to getting the support you need as fast as possible.

Options To Fit Your Application

Only pay for what you need. Upgrade or downgrade as needed.

Maintenance
$99

Per Month
Basic Support

WordPress Updates

Plugin Updates

Basic Security
Purchase

Popular

Business
$199

Per Month
Advanced Support

WordPress Updates

Pro Plugin Updates

Enhanced Security

Pro Theme Support

Hacker Protection

Enhanced Performance

Pro Software License Support

Advanced WordPress Training

Staging Site Management

FREE LOCAL BUSINESS DASHBOARD*
Purchase

Enterprise
$299

Per Month
Priority Support

WordPress Updates

Pro Plugin Updates

Advanced Security

Custom Theme Support

Advanced Performance Monitoring

Pro Software License Support

SSL Encryption

Robust Application Support

Uptime Monitoring

Platform Integrations
Purchase

*GET A FREE LOCAL BUSINESS DASHBOARD

Frequently Asked Questions

Get the answers you need.

What's not included in these plans?

The following services are hourly based on estimates provided at your request:

Custom design
Custom programming
Robust features
SEO work
Internet Marketing services
Content Development and Management

When can I get support?

Normal support is available 8am to 5pm M-F Pacific time. Emergency after hours support is available but may include extra costs. See our terms of service.

How am I charged?

Your account will be auto billed the day you sign up with a credit card provided. The following months will be billed on the same day.

Can I cancel anytime?

Yes, no long term contracts! You can notify us by email or phone with 30 days notice and we’ll stop billing for the next billing cycle.

Do you cover new development?

Unfortunately we can’t cover websites that are under development. In this case, we recommend onboarding once development is finished to see if we can qualify your website for coverage.

img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important;}@media (min-resolution:192dpi){}.wp-element-button{cursor:pointer;}:root .has-very-light-gray-background-color{background-color:#eee;}:root .has-very-dark-gray-background-color{background-color:#313131;}:root .has-very-light-gray-color{color:#eee;}:root .has-very-dark-gray-color{color:#313131;}:root .has-vivid-green-cyan-to-vivid-cyan-blue-gradient-background{background:linear-gradient(135deg,#00d084,#0693e3);}:root .has-purple-crush-gradient-background{background:linear-gradient(135deg,#34e2e4,#4721fb 50%,#ab1dfe);}:root .has-hazy-dawn-gradient-background{background:linear-gradient(135deg,#faaca8,#dad0ec);}:root .has-subdued-olive-gradient-background{background:linear-gradient(135deg,#fafae1,#67a671);}:root .has-atomic-cream-gradient-background{background:linear-gradient(135deg,#fdd79a,#004a59);}:root .has-nightshade-gradient-background{background:linear-gradient(135deg,#330968,#31cdcf);}:root .has-midnight-gradient-background{background:linear-gradient(135deg,#020381,#2874fc);}.has-regular-font-size{font-size:1em;}.has-larger-font-size{font-size:2.625em;}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal);}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge);}.has-text-align-center{text-align:center;}.has-text-align-left{text-align:left;}.has-text-align-right{text-align:right;}#end-resizable-editor-section{display:none;}.aligncenter{clear:both;}.items-justified-left{justify-content:flex-start;}.items-justified-center{justify-content:center;}.items-justified-right{justify-content:flex-end;}.items-justified-space-between{justify-content:space-between;}.screen-reader-text{border:0;clip:rect(1px,1px,1px,1px);-webkit-clip-path:inset(50%);clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px;word-wrap:normal !important;}.screen-reader-text:focus{background-color:#ddd;clip:auto !important;-webkit-clip-path:none;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:normal;padding:15px 23px 14px;text-decoration:none;top:5px;width:auto;z-index:100000;}html :where(.has-border-color){border-style:solid;}html :where([style*=border-top-color]){border-top-style:solid;}html :where([style*=border-right-color]){border-right-style:solid;}html :where([style*=border-bottom-color]){border-bottom-style:solid;}html :where([style*=border-left-color]){border-left-style:solid;}html :where([style*=border-width]){border-style:solid;}html :where([style*=border-top-width]){border-top-style:solid;}html :where([style*=border-right-width]){border-right-style:solid;}html :where([style*=border-bottom-width]){border-bottom-style:solid;}html :where([style*=border-left-width]){border-left-style:solid;}html :where(img[class*=wp-image-]){height:auto;max-width:100%;}html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:var(--wp-admin--admin-bar--height,0px);}.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em;}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none;}.woocommerce form .form-row .required{visibility:visible;}.page-id-1507 .mkdf-content .mkdf-content-inner > .mkdf-container > .mkdf-container-inner,.page-id-1507 .mkdf-content .mkdf-content-inner > .mkdf-full-width > .mkdf-full-width-inner{padding:0;}div.woocommerce-variation-add-to-cart-disabled{display:none !important;}.recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}.uag-blocks-common-selector{z-index:var(--z-index-desktop) !important;}h1 a:hover,h2 a:hover,h3 a:hover,h4 a:hover,h5 a:hover,h6 a:hover,p a{color:#bf1e2e;}.mkdf-title .mkdf-title-holder .mkdf-title-subtitle-holder-inner{text-align:left;}.mkdf-title .mkdf-title-holder .mkdf-title-subtitle-holder-inner h1{display:block;}.mkdf-title.mkdf-content-center-alignment .mkdf-subtitle{margin:inherit;}.mkdf-title.mkdf-standard-type .mkdf-breadcrumbs-holder{position:static;width:100%;display:block;margin:5px 0 0;text-align:right;}.mkdf-title .mkdf-title-holder .mkdf-breadcrumbs a:hover{color:#bf1e2e;}.select2-container .select2-choice>.select2-chosen{color:#43cb83;}.mkdf-btn .mkdf-btn-text{font-weight:500;}.mkdf-sticky-header-on-scroll-up .mkdf-page-header .mkdf-sticky-header .mkdf-main-menu>ul>li.mkdf-active-item>a:hover{color:#bf1e2e;}#featured img{width:128px;margin:auto;}#featured h1{color:#fff;}#featured .mkdf-btn-text{color:#fff;}.mkdf-page-header .mkdf-sticky-header .mkdf-main-menu>ul>li:hover>a{color:#bf1e2e;}body:not(.mkdf-menu-item-first-level-bg-color) .mkdf-page-header .mkdf-sticky-header .mkdf-main-menu>ul>li:hover>a{color:#bf1e2e;}.mkdf-testimonials-holder-inner .testimonials-grid .mkdf-testimonial-text{font-size:16px;}.mkdf-btn.mkdf-btn-medium{color:#fff;background-color:#bf1e2e;border-color:#bf1e2e;}.vc_btn3.vc_btn3-color-danger,.vc_btn3.vc_btn3-color-danger.vc_btn3-style-flat{color:#fff;background-color:#bf1e2e;}input.wpcf7-form-control.wpcf7-submit{background-color:#bf1e2e;border-color:#bf1e2e;}.woocommerce .button{background-color:#bf1e2e;border:2px solid #bf1e2e;}footer .mkdf-footer-top-holder .widget ul li a:hover{color:#fff;}.mkdf-ptf-item-overlay{background-color:#bf1e2e;}.mkdf-btn.mkdf-btn-hover-solid:not(.mkdf-btn-custom-hover-bg):not(.mkdf-btn-with-animation):hover{background-color:#bf1e1e !important;}.mkdf-btn.mkdf-btn-hover-solid:not(.mkdf-btn-custom-border-hover):hover{border-color:#bf1e1e !important;}.gform_button{font-family:Raleway;background:#bf1e2e;border-color:#bf1e2e;border:2px;color:#fff;min-width:145px;min-height:50px;}.mkdf-portfolio-filter-holder .mkdf-portfolio-filter-holder-inner ul li.active{color:#bf1e2e;}h2 a{color:#bf1e2e;}.ubtn{font-size:16px;}.mkdf-footer-top-holder .widget ul li{font-weight:200;}footer a{color:#fff;}footer .mkdf-tweet-text,footer .rssSummary{color:#bdbdbd;}.is-small-text{font-size:.875em;}.is-regular-text{font-size:1em;}.is-large-text{font-size:2.25em;}.is-larger-text{font-size:3em;}.has-drop-cap:not(:focus):first-letter{float:left;font-size:8.4em;font-style:normal;font-weight:100;line-height:.68;margin:.05em .1em 0 0;text-transform:uppercase;}body.rtl .has-drop-cap:not(:focus):first-letter{float:none;margin-left:.1em;}p.has-drop-cap.has-background{overflow:hidden;}p.has-background{padding:1.25em 2.375em;}:where(p.has-text-color:not(.has-link-color)) a{color:inherit;}body .is-layout-flow > .alignleft{float:left;margin-inline-start:0;margin-inline-end:2em;}body .is-layout-flow > .alignright{float:right;margin-inline-start:2em;margin-inline-end:0;}body .is-layout-flow > .aligncenter{margin-left:auto !important;margin-right:auto !important;}body .is-layout-constrained > .alignleft{float:left;margin-inline-start:0;margin-inline-end:2em;}body .is-layout-constrained > .alignright{float:right;margin-inline-start:2em;margin-inline-end:0;}body .is-layout-constrained > .aligncenter{margin-left:auto !important;margin-right:auto !important;}body .is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width:var(--wp--style--global--content-size);margin-left:auto !important;margin-right:auto !important;}body .is-layout-constrained > .alignwide{max-width:var(--wp--style--global--wide-size);}body .is-layout-flex{display:flex;}body .is-layout-flex{flex-wrap:wrap;align-items:center;}body .is-layout-flex > *{margin:0;}body .is-layout-grid{display:grid;}body .is-layout-grid > *{margin:0;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}

Managed WordPress PRO Support

Wrong. If you’ve had your website built with WordPress you need support!

Don’t wait until your website is damaged to get support!

A Proactive Support Plan for Your Website

Our Hosting Platform

Our Support System

Options To Fit Your Application

Maintenance

$99

Business

$199

Enterprise

$299

Frequently Asked Questions

What's not included in these plans?

When can I get support?

How am I charged?

Can I cancel anytime?

Do you cover new development?

Contact Us

News

AI CRM

How to Survive a Recession: Tony Sova Featured in Podcast

Latest Posts